Visit our E-SHOP
Our Policies
Class Placement
Students belong in class levels that are best suited to their abilities and previous dance experience, not necessarily their age. Many parents choose classes that are a good fit. Sometimes, however, our faculty sees a better fit.
We reserve the right to place dancers in different classes according to our team's collective professional opinion so that each student's abilities can be safely honed. We always keep each dancer's best interest in mind.
Dress Code
We ask everyone to adhere to the dress code and come to class prepared. For certain disciplines, students are required to wear particular matching attire. For classes that allow more freedom in dance attire, we ask students to choose modest tops and avoid wearing crop tops and shirts with low necks unless they are wearing a bodysuit beneath.
Dress code specifics are located here.
Absences
Consistent attendance is important as absences can hold back an entire class. We strongly encourage students not to miss any classes during the term. We do not provide refunds for missed classes. In the case of classes offered twice a week, students may attend the other class as a make-up class.
Class Conduct
We hold students to a high level of conduct in the studio. Respect for self, staff, and other students is a must. Consistent misbehaviour is rarely an issue but we reserve the right to ask students to leave if they cannot comply.
Class Cancellations
We reserve the right to transfer, combine or dissolve any classes due to low enrollment.
Storm Closures
For cancellations due to weather, we will notify students via email and our Facebook page. Cancellation decisions will be made by 2PM on weekdays and 7am on Saturdays. If no announcement is made, then classes will continue as scheduled. We will not schedule a make-up class.
We will make every effort to do a make-up class for classes that are cancelled by the studio. If students are unable to attend their make-up class, they are encouraged to attend any classes within their age group and level during the following week. This is true for any missed class.
For all concerns, please call 506-383-1688 during regular office hours or send us an email or a private Facebook message.
Payment
Payment must be made through our Parent Portal online system upon registration. Monthly payment plans are available upon request.
Refunds
Weekly Class Refund Policy Refunds will only be issued during the first week of the term. If a student wishes to pull out during week 1, the family will only be charged the one drop-in fee. All remaining weeks will be refunded. After week 1, no refunds are available. This also applies to students in the Trainee Program. Though it is a 10-month program, if students wish to drop out, they will be billed for the complete terms (Fall, Winter, or Spring) after the first week of classes.
Drop-In Refund Policy All drop-in fees are non-refundable for students who cancel within less than 24 hours of class. If a student cancels before the 24-hour mark, their drop-in fee will be transfered to a credit which can be used at any point during term.
Camp Tuition Refund Policy No Refund.
Punctuality
Punctuality is a show of respect. It is very important not to be late. Dance Creation opens 10 minutes before the first class of the day. Ideally, students arrive dressed with hair back at least 10 minutes prior to their scheduled class time. Attendance will be taken at the start of each class. Students under the age of 8 should not be dropped off and left unattended for more than 10 minutes before class.